Browsing the Knowledge Base
How to use the Document Sources page to explore your organization's knowledge base — viewing documents, filtering by type, and understanding source metadata.
BYOK API Keys
How to use Bring Your Own Key — configuring your personal OpenAI or Anthropic API keys to unlock additional models and direct billing.
Choosing Your AI Model
How to select which AI model Rosie uses for your queries — available models, trade-offs between speed and quality, and how to switch.
Clearing Chat History
How to clear your chat messages, reset sessions, and manage your conversation data in Rosie's settings.
Contributor Rankings
How Rosie's leaderboard works — ranking criteria, time period filters, and how your contributions compare to others in your organization.
Conversation Memory
How Rosie's session-based memory works — creating sessions, asking follow-up questions, and managing your conversation context.
How Rosie Works
How Rosie synthesizes governed knowledge from multiple sources with attribution, multilingual retrieval, and content governance.
Per-Query Metrics
Understanding the KPI bar that appears after each query — what gets deducted, duration, token usage, and model information.
Reading Source Attribution
How Rosie attributes answers to specific documents — understanding attention weights, source ranking, and how attribution drives RoC earnings.
Trending Topics on Your Platform
How the hot topics feature works — what it shows, how trending queries are identified, and how to use trends to improve your knowledge base.
Understanding Response Quality
How to interpret Rosie's confidence scores, what affects answer quality, and how to improve the responses you receive.
Understanding Source Cards
How to read the source cards that appear after each Rosie response — what they show, how to use them, and how to verify answers.
Using the Chat
A guide to Rosie's chat interface — asking questions, using session memory, filtering responses, and understanding your results.
Your Content Performance
How to track the performance of documents you have contributed — query hits, RoC earnings, attention trends, and content optimization.
Your Dashboard at a Glance
A tour of Rosie's dashboard — your balance summary, RoC earnings, contributor leaderboard, trending topics, and key performance indicators.