Frequently Asked Questions

Document Metadata
Title
Frequently Asked Questions
Description
Common questions about Rosie, membership, pricing, content governance, privacy, and how the network works.
Status
published 2026-04-20 00:34
Access Level
0
Category
getting-started
Product Area
onboarding
Audience
t1
Difficulty
beginner
Version
1.0
Author
steven
RoC Eligible
No
Vector Action
added
Tags
help faq help onboarding pricing privacy
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What are the most common questions about Rosie?

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Common questions about Rosie, membership, pricing, content governance, privacy, and how the network works.

Beginner Last updated: 2026-04-20

Frequently Asked Questions

About Rosie

What is Rosie?

Rosie is a governed knowledge network powered by AI. It synthesizes answers from multiple trusted sources β€” across organizations and languages β€” with every source cited. Unlike general-purpose AI assistants, Rosie only answers from governed content contributed by identified organizations.

How is Rosie different from ChatGPT or other AI assistants?

General-purpose AI assistants generate responses from broad training data without clear attribution. Rosie only retrieves and synthesizes content from governed knowledge bases maintained by identified organizations. Every source is cited, every contributor is attributed, and content owners maintain full control over their material.

If the answer isn't in the governed knowledge base, Rosie will tell you β€” it won't guess or fabricate.

Is Rosie a chatbot?

Rosie is a knowledge synthesis tool, not a chatbot. It retrieves governed content, synthesizes answers from multiple sources, and cites every source. It also supports follow-up questions within a conversation to help you refine your query and explore related topics.

Membership & Pricing

How much does it cost?

Rosie membership is billed monthly. Organizations participating in our Partner Program may offer their members a preferred rate. Pricing is configured per organization. An annual option is available: pay for 10 months, receive 12 months of access.

Is there a free trial?

Early adopters who contribute relevant content to the knowledge base may qualify for their first month free. This helps build the network while giving new members a risk-free opportunity to experience Rosie. Contact your organization's administrator for details.

What's included in my membership?

Every membership includes a monthly query allocation with full source attribution, cross-language retrieval, domain expert support through your organization's support channel, and the ability to earn contribution credits by sharing your knowledge.

What happens if I exceed my query allocation?

If you use more than your monthly allocation, additional queries are drawn from your earned contribution credits. If those are also used, your organization's administrator is notified and the overage is included on your next invoice at a per-query rate. You are not blocked from using Rosie β€” we don't penalize active usage.

Members who consistently exceed their allocation can add extra queries through the Power User add-on at a discounted per-query rate.

What are contribution credits?

When your content is used in an answer to another member's question, you earn Recognition of Contribution (RoC) credits. These credits extend your monthly query allocation. The more valuable content you contribute, the more queries you earn. Credits are tracked automatically and persist across months.

Content & Privacy

Who owns the content I contribute?

You do. Always. Contributing content to Rosie does not transfer ownership. You decide what to share, with whom, and under what terms. You can withdraw your content at any time.

Can other organizations see my private documents?

No. Content visibility is controlled by access levels set by the content owner. Private documents are only visible to you. Shared documents are visible based on the access level you assign. Peer agreements specify exactly what content is shared across organizational boundaries β€” nothing is shared without explicit agreement.

How does Rosie handle sensitive data?

Rosie uses your organization's own API key for AI services, which means your data is covered by the AI provider's commercial terms β€” it is never used for model training. Data retention policies are configurable per organization. Content is encrypted in transit and at rest.

What happens to my content if I cancel my membership?

Your content is yours. On cancellation, your contributed content is removed from the network's knowledge base. Your private documents and conversation history follow your organization's data retention policy.

Peer Networks

What is a peer organization?

A peer is another organization connected to your knowledge network through a bilateral agreement. Peer content becomes queryable by your members β€” and your content becomes queryable by theirs β€” under terms both parties agree to.

Can I query content in other languages?

Yes. Rosie supports cross-language retrieval. If a peer organization contributes content in another language, you can query it in your language and receive the answer in your language, with the original source cited. AI-translated content is clearly marked, and a "Get Verified" option is available for professional translation.

How do I know which peers are on the network?

The peer directory lists all participating organizations with their handles, topic tags, and content summaries. This helps you understand what knowledge is available through the network.

For Organizations

What is the Partner Program?

The Partner Program is how Collab.Ventures works with associations and organizations to build knowledge networks. There is no subscription fee β€” Collab.Ventures contributes the infrastructure, and the organization contributes knowledge and relationships. The organization earns a share of member fees.

How does revenue share work?

Your organization earns a percentage of the membership fees paid by your members. The exact percentage is negotiated based on how much of the account management your organization handles. Revenue share is paid monthly.

What commitments does the Partner Program require?

Partner organizations commit to contributing domain content, providing a named champion for onboarding, staffing a domain support channel for members, and introducing peer organizations to grow the network. There is no exclusivity requirement and either party can exit with 30 days notice.

Can our members take over the network if we need to step back?

Yes. Every network has a continuity plan. If your organization transitions out, members can continue operating the network β€” individually or as a co-operative. Content stays with its owners. The network sustains itself.

Still have questions?

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